Stop emailing me. Stop calling me. Stop talking.
I would rather hear these from staff, co-leaders, my kids, spouse, friend, and strangers.
Instead, we often hear; I didn’t understand, I heard you wrong, you were not clear, I did not know.
You see, people can filter, schedule, turn off, sign off and ignore.
We think everyone is listening but really few are.
So to really lead, to really change we have to often over-communicate. State things clearly. Sometimes this takes multiple tries, multiple ways. Send a simple “got it” to an email. “Sure” go a long way to say “I hear you and I have it covered”.
Did that make sense?
See what I did there? 😉