There comes a time when we all want to reach out to someone with influence. Maybe it is a pitch for investing in your new startup. It could be that you are seeking advice or mentorship. Maybe you just want to get to know them as friends. I have learned that a few things matter… Read more about Did you get the gatekeeper?
This week I had a great customer service experience while arranging for my warranty covered notebook to be repaired. That is not what prompted this post though. The reason I am writing this resulted to from the response the rep gave to a question at the end of our online chat. I was a happy customer. My… Read more about No way to compliment
Last week my good friend Mary Breslin Nichols of Karmic Marketing asked me how I was managing post on Google Plus (G+) as opposed to Facebook and Twitter. Since before Christmas I’ve really cut back on my social media time and blogging mainly because I have been in the middle of a big game launch for Wind… Read more about Tweaks in communications: Google Plus, Focus and More
Times are rough. Companies are struggling to make it. Startups come and go. Wars are being fought all over the world and often the battle wether it be for your life, health or business can seem hopeless. But the truth is it is not hopeless. My favorite battle victory stories are the ones where the… Read more about What if Churchill never spoke?