Have you had a conversation that went really well or an ask that was warmly received? I bet you used tact as part of your approach. You might not have even realized it.
In connecting so much of the outcome involves the very first actions. Even before those actions we can prepare ourselves with a proper mind set that leads to tact.
Webster defines tact as “the ability to do or say things without offending or upsetting other people. A keen sense of what to do or say in order to maintain good relations with others or avoid offense.” My favorite is the last one, “sensitive mental or aesthetic perception”.
I asked several friends what words came to mind when they thought of the word tact. Here are some of them:
-Just like we teach our kids, listen more than speak.
-Lack of tact
-Be considerate of other’s time
-Slow to speak
-Tact vs. authenticity
-Tact is moot if you’re really connected.
From the responses I would say everyone both wants tact and appreciates it when others use it.
I think this will be a fun book chapter to write.